Shipping policy

 

STANDARD DELIVERY:

Delivered within 2-3 days, Monday-Saturday (excluding bank or public holidays) via Royal Mail Tracked 48 service. If your parcel exceeds the Royal Mail dimensions, we will upgrade your shipment method via DPD at no extra cost.

Any orders over £80 are FREE for UK postcodes, all orders under this value will be £5.99.
A signature will be required upon delivery.

NEXT DAY DELIVERY: £9.99

Order before 8pm to get your Truly parcel the next working day.
Deliveries occur from Monday to Friday (not including bank or public holidays).

Order on Friday, Saturday, or by 3pm on Sunday and your purchase will be delivered the next working day.
A signature will be required upon delivery.

SATURDAY DELIVERY £9.99

Order Friday before 8pm for delivery on Saturday (between 8am-6pm).
You will be notified via SMS or an email from carrier with an expected delivery time slot.
A signature will be required upon delivery.

INTERNATIONAL DELIVERY

We deliver to EU countries, assuming you are a UK customer with a UK billing address. Please choose the “Deliver to Europe” option at checkout Price options are as follows:

• DHL Economy    5-7 days across Europe    £9.99
• DHL Express    2-3 days across Europe    £14.99

Please note transit times will vary for remote or offshore zip codes
Please note that if choosing international delivery, free returns will no longer apply, and you will be responsible for arranging the courier and covering the cost.

REMOTE POSTCODES

Please be aware that deliveries to remote postcodes may take extra time to arrive. Please find below a list of the most common remote postcodes in the UK: