Truly E-Gift Card
Make present buying easy with our Truly Gift Card. From birthday to wedding gifts, new arrivals to new homes, our gift cards are the perfect prezzie for the person who has everything or the impossible to buy for family members.
With the option to load it with any amount from £5-£100, they are sent and received on the same day, 365 days a year and will be emailed directly to the email address provided.
Standard Delivery:
Any orders over £75 are FREE for UK postcodes, all orders under this value will be £3.99. Delivered within 2-3 days.
Next Day Delivery: £7.99
Order before 8pm (Monday - Thursday) to get your Truly parcel the next working day.
Order on Friday by 3pm and your purchase will be delivered the next working day, any orders placed on Saturday or Sunday will be processed the next working day.
Saturday Delivery £9.99
Order Friday before 8pm for delivery on Saturday (between 8am-6pm).
International Delivery
We are working on a solution for most EU countries that calculates duties and customs at our checkout along with a delivery cost. Please sign up to our newsletter so we can let you know when it is live.
We're happy to offer a refund or exchange at any time during the 35 days from the day after the date on which the products were delivered as long as products are in their original packaging, in pristine condition with product labels attached and have not been removed.
As part of our sustainable efforts, we’re creating positive changes today to help push for a better tomorrow. These include the removal of delivery paperwork & returns slip in all packages.
When you placed your order a returns form will have been emailed to you, please print this out and put it inside with your return, if you don't have access to a printer then please pop a note in including your order number (starts with TRU-) and if you would like an exchange or refund.
Use the link here to generate a Royal Mail returns slip and attach it to the outside of your parcel or opt for the paperless option and show the QR code at the Post Office.
For more return & exchange information click here.