Truly Lifestyle Supplier Manuals

We're so sorry, but we're unable to offer returns or exchanges for Final Sale items.

Our Final Sale message is displayed next to the price on each eligible product page, in your basket and in your order confirmation email.

Here's our guide on how to tell if an item is final sale

On product pages

All final sale items will have a "FINAL SALE" badge on the product and final sale messaging on the product pages

In the basket

Once you have added a product to your basket it will state that the sale type is "FINAL SALE".

You should also see this on your order confirmation.

For order issues such as damaged or defective items, contact us via help@truly.co.uk.
To assist you faster, please provide an image of your product issue. For issues such as size discrepancies, please provide an image of the problem area(s) measured.